1. Can I request fast shipping?
Yes, we understand that sometimes you may need your artwork sooner. If you require expedited shipping, please reach out to us directly, and we will do our best to accommodate your request. Additional fees may apply based on your location and shipping method.
2. Can I request a different size for my artwork?
Absolutely! We offer size customisations to ensure your artwork perfectly fits your space. Please message us with your preferred dimensions, and we will provide options and guidance for the best result.
3. Do you take custom orders?
Yes, we proudly accept custom commissions. Whether you have a unique design in mind or specific requirements, we’d be thrilled to bring your vision to life. Contact us with your details, and we’ll guide you through the process.
4. Do you offer gift-wrapping if I order as a gift?
Certainly! We’re happy to provide a gift-wrapping service upon request, making it even easier to send your artwork as a special gift. Please let us know at checkout or message us to arrange this service.
5. Do you provide nails or hanging hardware with the artwork?
Yes, we include complimentary nails with every piece of artwork to make installation as seamless as possible. We want your artwork to be ready for display from the moment it arrives!
6. I like a design you offer in wood; can you create it in a mirror finish?
Yes, we can recreate any of our wooden designs in a mirror finish and vice versa. Just let us know your preferred style, and we will adjust it to match your aesthetic perfectly.
7. Can I request a specific color or finish for my artwork?
Yes, we offer customization options in a variety of finishes to match your decor, including natural wooden finishes like oak, walnut, and more. Feel free to contact us with your preferred color or finish, and we’ll be happy to tailor the artwork to your specifications.
8. Can I track my order?
Yes, once your order has been dispatched, you will receive a tracking number via email. This allows you to monitor your shipment and stay updated on its progress until it reaches your doorstep.
9. What payment methods do you accept?
We accept a variety of payment methods, including major credit/debit cards and PayPal, for a smooth and secure transaction process.
10. Do you offer discounts for large orders or bulk purchases?
Yes, we welcome inquiries for bulk orders, such as artwork for schools, mosques, or corporate spaces. Please contact us to discuss your requirements, and we’ll be glad to assist you with pricing and custom options.
11. How can I contact The Royal Decors with any other questions?
We’re here to help! If you have any questions not covered here, please reach out to us at support@theroyaldecors.co.uk or Whatsapp +7979098273 or through the contact form on our website. Our team will be happy to assist you.