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FAQs

Yes, we offer free UK returns. We don’t offer free international returns at the moment.

Our current dispatch time is 2-3 weeks and once dispatched, delivery takes 3-5 days.

Please contact us on support@theroyaldecors.co.uk or by phone on +447979098273 if you like the item by a specific date and we will do our best to accommodate your request.

We can create any art as per your requirements. Simply get in touch by email support@theroyaldecors.co.uk or by phone on +447979098273.
Absolutely! We can create art pieces in a size of your choice. The sizes mentioned on the website are only the popular ones. Please get in touch if you have a specific requirement.
Yes, we ship our items all over the world. Delivery charges depend on the country you are ordering from and will be displayed at checkout.

All orders are made and shipped from the UK.

Orders shipped outside the UK may incur duties and taxes which will be due at the time of delivery. The Royal Decors do not calculate nor collect such charges. If you are ordering as a gift please note that you will be responsible for any duties/taxes that may incur. Please keep an eye on your emails as the courier will send email for the charges to be cleared before they can deliver your parcel.

For USA: Any order less than $800 does not incur taxes/duties as per country’s law.

Yes, we can ship your parcel using next day service.

Yes, you can cancel your order within 24-48 hours of the order placed. We are unable to cancel your order if already processed and work has been carried out.

Yes you can request any colour for the wall art. Some popular colours are mentioned in each listing but if you can’t find the finish you like, please get in touch or write in the seller notes when ordering.
Yes, we do. Please get in touch by email support@theroyaldecors.co.uk or by phone on +447979098273.
All our wall arts are made to be displayed indoors only.
We don’t have a display unit at the moment but you are more than welcome to request a sample of a finish you like. Please note we charge for samples and the amount will be adjusted in the order so you don’t pay more than the value of your order.